EMPLOYER COUNSELLING
Stay Ahead of The Competition
Corporate Counselling
Establishing and maintaining a conducive work environment will improve staff motivation, productivity and retention rate. Similarly, delivering unrivalled client/customer services by appropriate management of your client/customer expectations will generate repeat business, referral and client/customer loyalty.
We specialise in the following:
Human resource management (person-to-person interaction)
Management - Client/customer services and expectations
Counselling Approach
An employee that recognises that the management has genuine concern and care for him/her as an individual rather than just another employee will be more committed to his/her work. They will be more responsible, cooperative, efficient, and fulfilled. This will result in higher productivity as well as satisfied customers/clients and therefore profitability for the company. Our human resource management counselling focuses on the Pattern and Dynamics of the interactions between people in the workplace. For client/customer services and expectations management, we look at the various core principles of customer service, and identifying what element(s) improvement is needed.
Our services can be integrated and may be ordered together to provide our clients with a comprehensive solution or bought separately as required. In the initial consultation, we will first establish your requirements upon discussion with yourself. We will then proceed to make a delivery schedule. Please note that we may require additional timing for observation purposes prior to the delivery of our service. This allows us to best tailor the service to your needs. Please contact us for more information or to request a quote.
